Effectiveness of Pharmacists’ Intervention in Improving Patients Knowledge and Attitude Towards Antibiotic Usage in Klinik Kesihatan Seremban, Malaysia

Pharmacists’ Intervention in Improving Patients Knowledge and Attitude

  • Payal Choudhury Pharmacy Department, Seremban Health Clinic, Seremban Health District Office, Negeri Sembilan State Health Department, Malaysia
  • A Zulawati Pharmacy Department, Seremban Health Clinic, Seremban Health District Office, Negeri Sembilan State Health Department, Malaysia
  • I Munirah Lailatul Pharmacy Department, Seremban Health Clinic, Seremban Health District Office, Negeri Sembilan State Health Department, Malaysia
  • K S Ong Pharmacy Department, Seremban Health Clinic, Seremban Health District Office, Negeri Sembilan State Health Department, Malaysia
  • B Shahnaz Pharmacy Department, Seremban Health Clinic, Seremban Health District Office, Negeri Sembilan State Health Department, Malaysia

Abstract

Introduction: Antibiotics are an important tool in the battle against infections. Antimicrobial resistance is an increasing problem; hence the appropriate use of antibiotics is significant in the primary healthcare system in Malaysia.


Objective: 1) To understand community’s knowledge and attitude towards antibiotic use.


2) To determine the effectiveness of pharmacist intervention in proper antibiotic use. 


Method: A cross-sectional, prospective study with convenient sampling using a pre-validated guided questionnaire was conducted in September 2016 for pre-data collection.  Implementations of remedial measures were carried out in October 2016.


Results: Nearly 54.3% of the respondents had moderate knowledge, 36.8% had good knowledge before and 95.53% after intervention. 99.47% could identify that antibiotics are indicated for the treatment of bacterial infections compared to before intervention (55.79%). However, 67.4% incorrectly thought that antibiotics are used to treat viral infections which reduced to 4.74% after intervention. Generally, respondents had a negative attitude before intervention with mean 5.57 compared to after intervention (7.22). Paired T-test obtained shows that pharmacy intervention had a positive impact in improving patient’s knowledge, the mean score of 11.19 compared to pre-intervention 6.74 with significance (P-value = 0.000).


CONCLUSION: Pharmacist intervention in improving patient’s knowledge and attitude was found to be successful towards antibiotic use.

Keywords: antibiotic, public knowledge, Malaysia, attitudes

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How to Cite
Choudhury, P., Zulawati, A., Lailatul, I., Ong, K. and Shahnaz, B. (2018) “Effectiveness of Pharmacists’ Intervention in Improving Patients Knowledge and Attitude Towards Antibiotic Usage in Klinik Kesihatan Seremban, Malaysia”, International Journal of Advancement in Life Sciences Research, 1(1), pp. 34-42. Available at: https://ijalsr.org/index.php/journal/article/view/6 (Accessed: 27April2026).